What skills should a Teller put on a resume?

O*NET rates Active Listening, Speaking, Critical Thinking, Monitoring, and Reading Comprehension among the most important skills for this occupation. Name the ones that are genuinely yours and show where you used them. A resume that lists skills you do not have is weaker than one that lists fewer.

What software should a Teller list?

Software recorded for this occupation includes Accounting software, Email software, Hyland Software OnBase, IBM Notes, and Information Technology Incorporated Premier Teller. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.

What other job titles cover Teller work?

O*NET records 40 titles for this occupation, including Bank Teller, Financial Services Representative, FSR, and Member Services Representative. Searching only your own job title hides most of the openings you could apply to.

What qualifications does a Teller need?

In O*NET's survey of people doing this job, 73% reported their level of education as "High School Diploma, or the equivalent". That is what current postholders reported, not a requirement any single employer sets.

Will this resume pass an ATS for a Teller role?

No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.

Teller resume example

A resume for a Teller needs to show the work itself: receive and pay out money. Day to day that means work like this: balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines; receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. Recruiters and applicant tracking systems both read for the tasks and tools this role actually involves, so the strongest resume names them in your own experience rather than describing the job in the abstract. Below are the tasks O*NET records for this occupation, the software and tools it uses, the titles it is advertised under, and the skills worth naming if they are genuinely yours.

Also advertised as

The same job is posted under many titles. Searching only your own job title hides most of the openings you could apply to.

Bank Teller
Financial Services Representative
FSR
Member Services Representative
Account Representative
Branch Operations Specialist
Customer Relationship Specialist
Customer Service Associate
CSA
Personal Banking Representative
Roving Teller
Bank Representative
Banker
Bilingual Spanish Teller
Bilingual Teller
Branch Teller
Cashier
Collection Teller

O*NET records 40 titles for this occupation in total.

What people in this job call themselves

Titles reported by people actually doing this work, which is often not the title on the job posting.

Customer Service Associate (CSA)
Financial Services Representative (FSR)
Teller

What this work actually involves

Tasks recorded for this occupation, in O*NET's words. If your experience covers one of these, it belongs on your resume in your own words.

Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Monitor bank vaults to ensure cash balances are correct.
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
Resolve problems or discrepancies concerning customers' accounts.
Prepare and verify cashier's checks.
Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
Answer telephones and assist customers with their questions.
Identify transaction mistakes when debits and credits do not balance.

28 tasks are recorded in total; these are the most central.

Example bullets for this role

Built from this occupation's own tasks. The brackets stay empty on purpose: we will not invent a number for you, and a fabricated metric is the fastest way to lose an interview you had already won.

Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines, for [who or what it served], at [what volume].
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips, for [who or what it served], at [what volume].
Monitor bank vaults to ensure cash balances are correct, for [who or what it served], at [what volume].
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds, for [who or what it served], at [what volume].

Software used in this role

Recorded for this occupation by O*NET. An applicant tracking system matches the exact product name, so write the tool the way the posting writes it.

Accounting software
Email software
Hyland Software OnBase
IBM Notes
Information Technology Incorporated Premier Teller
Internet browser software
Jack Henry & Associates Vertex
Microsoft Dynamics
Microsoft Excel
Microsoft Exchange
Microsoft Office software
Microsoft Outlook
Microsoft PowerPoint
Microsoft Windows

19 software entries are recorded in total.

Tools and equipment

The physical equipment this occupation is recorded as using. Worth naming when a posting asks for it by name.

10-key calculators
Automatic teller machines ATMs
Cash advance terminals
Check encoders
Check validation printers
Checkwriters
Currency counters
Desktop computers
Document printers
Filmers
Journal printers
Microfilmers

Skills an ATS reads for

Worth naming only if they are genuinely yours. Keyword overlap is one input to a resume's score, not a verdict.

type documents

What this job rates as most important

O*NET rates every skill for importance to this occupation. These are the highest rated, in order.

01Active Listening
02Speaking
03Critical Thinking
04Monitoring
05Reading Comprehension
06Service Orientation
07Social Perceptiveness
08Mathematics
09Time Management
10Writing

Knowledge areas

The subject knowledge this occupation draws on, rated by importance.

Customer and Personal Service
English Language
Mathematics
Economics and Accounting
Public Safety and Security

What qualifications people in this job have

From O*NET's survey of people doing this work. This is what postholders reported, not a requirement any single employer sets.

73%High School Diploma, or the equivalent
9%Some College Courses
8%Bachelor's Degree

What level this role is pitched at

O*NET places this occupation in “Some Preparation Needed”. These occupations usually require a high school diploma.

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Common questions

What does a Teller do?: Receive and pay out money. Day to day that includes work like balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines and Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
What skills should a Teller put on a resume?: O*NET rates Active Listening, Speaking, Critical Thinking, Monitoring, and Reading Comprehension among the most important skills for this occupation. Name the ones that are genuinely yours and show where you used them. A resume that lists skills you do not have is weaker than one that lists fewer.
What software should a Teller list?: Software recorded for this occupation includes Accounting software, Email software, Hyland Software OnBase, IBM Notes, and Information Technology Incorporated Premier Teller. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.
What other job titles cover Teller work?: O*NET records 40 titles for this occupation, including Bank Teller, Financial Services Representative, FSR, and Member Services Representative. Searching only your own job title hides most of the openings you could apply to.
What qualifications does a Teller need?: In O*NET's survey of people doing this job, 73% reported their level of education as "High School Diploma, or the equivalent". That is what current postholders reported, not a requirement any single employer sets.
Will this resume pass an ATS for a Teller role?: No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.

Related roles

Occupations O*NET records as closest to this one, and worth looking at if this search is not moving.

What this page cannot tell you

No tool outside an employer can tell you how that employer’s ATS is configured, including ours.
This page makes no claim about pay, demand or how many people hold this job. O*NET does not publish that here and we will not estimate it.
Keyword overlap is one input to a resume’s score, not a verdict on you. A resume that names skills you do not have is worse than one that names fewer.

If this is the job you are aiming at, the guide to tailoring a resume covers how to aim one posting properly, and building and exporting a resume here is free.

Occupation data from the O*NET 29.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET is a trademark of USDOL/ETA. SpartanResume is not endorsed by USDOL/ETA.