Online Merchant resume example

A resume for a Online Merchant needs to show the work itself: conduct retail activities of businesses operating exclusively online. Recruiters and applicant tracking systems both read for the tasks and tools this role actually involves, so the strongest resume names them in your own experience rather than describing the job in the abstract. Below are the tasks O*NET records for this occupation, the titles it is advertised under, and the skills worth naming if they are genuinely yours.

Also advertised as

The same job is posted under many titles. Searching only your own job title hides most of the openings you could apply to.

  • Online Services Manager
  • E-Commerce Administrator
  • E-Commerce Analyst
  • E-Commerce Assistant
  • E-Commerce Associate
  • E-Commerce Business Analyst
  • E-Commerce Business Channel Specialist
  • E-Commerce Clerk
  • E-Commerce Coordinator
  • E-Commerce Developer
  • E-Commerce Manager
  • E-Commerce Merchandiser
  • E-Commerce Merchant
  • E-Commerce Operations Manager
  • E-Commerce Personal Shopper
  • E-Commerce Product Manager
  • E-Commerce Project Manager
  • E-Commerce Retailer
  • E-Commerce Sales Analyst
  • E-Commerce Sales Associate
  • E-Commerce Sales Clerk
  • E-Commerce Sales Coordinator
  • E-Commerce Sales Manager
  • E-Commerce Sales Product Manager

O*NET records 40 titles for this occupation in total.

What this work actually involves

Tasks recorded for this occupation, in O*NET's words. If your experience covers one of these, it belongs on your resume in your own words.

  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
  • Receive and process payments from customers, using electronic transaction services.
  • Create, manage, or automate orders or invoices, using order management or invoicing software.
  • Deliver e-mail confirmation of completed transactions and shipment.
  • Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
  • Purchase new or used items from online or physical sources for resale via retail or auction Web site.
  • Determine and set product prices.
  • Calculate purchase subtotals, taxes, and shipping costs for submission to customers.
  • Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.
  • Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.
  • Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.
  • Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software.
  • Cancel orders based on customer requests or inventory or delivery problems.
  • Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.

34 tasks are recorded in total; these are the most central.

Example bullets for this role

Built from this occupation's own tasks. The brackets stay empty on purpose: we will not invent a number for you, and a fabricated metric is the fastest way to lose an interview you had already won.

  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors, for [who or what it served], at [what volume].
  • Receive and process payments from customers, using electronic transaction services, for [who or what it served], at [what volume].
  • Create, manage, or automate orders or invoices, using order management or invoicing software, for [who or what it served], at [what volume].
  • Deliver e-mail confirmation of completed transactions and shipment, for [who or what it served], at [what volume].

Skills an ATS reads for

Worth naming only if they are genuinely yours. Keyword overlap is one input to a resume's score, not a verdict.

  • Google Analytics
  • Adobe Photoshop
  • AJAX
  • C#
  • Drupal
  • XML
  • HTML
  • QuickBooks
  • JavaScript
  • jQuery

What level this role is pitched at

O*NET places this occupation in “Considerable Preparation Needed”. Most of these occupations require a four-year bachelor's degree, but some do not.

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Related roles

What this page cannot tell you

  • No tool outside an employer can tell you how that employer’s ATS is configured, including ours.
  • This page makes no claim about pay, demand or how many people hold this job. O*NET does not publish that here and we will not estimate it.
  • Keyword overlap is one input to a resume’s score, not a verdict on you. A resume that names skills you do not have is worse than one that names fewer.

If this is the job you are aiming at, the guide to tailoring a resume covers how to aim one posting properly, and building and exporting a resume here is free.

Occupation data from the O*NET 29.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET is a trademark of USDOL/ETA. SpartanResume is not endorsed by USDOL/ETA.