First-Line Supervisor of Food Preparation and Serving Workers resume example
A resume for a First-Line Supervisor of Food Preparation and Serving Workers needs to show the work itself: directly supervise and coordinate activities of workers engaged in preparing and serving food. Day to day that means work like this: perform various financial activities, such as cash handling, deposit preparation, and payroll; resolve customer complaints regarding food service. Recruiters and applicant tracking systems both read for the tasks and tools this role actually involves, so the strongest resume names them in your own experience rather than describing the job in the abstract. Below are the tasks O*NET records for this occupation, the software and tools it uses, the titles it is advertised under, and the skills worth naming if they are genuinely yours.
Also advertised as
The same job is posted under many titles. Searching only your own job title hides most of the openings you could apply to.
- Cafeteria Manager
- Dietary Supervisor
- Food Service Supervisor
- Kitchen Manager
- Food and Nutrition Services Supervisor
- Food Production Supervisor
- Food Service Director
- Kitchen Supervisor
- Banquet Captain
- Banquet Supervisor
- Bar Manager
- Bartender Manager
- Cafeteria Supervisor
- Canteen Manager
- Cocktail Lounge Manager
- Commissary Production Supervisor
- Cook Manager
- Counter Supervisor
O*NET records 40 titles for this occupation in total.
What this work actually involves
Tasks recorded for this occupation, in O*NET's words. If your experience covers one of these, it belongs on your resume in your own words.
- Perform various financial activities, such as cash handling, deposit preparation, and payroll.
- Resolve customer complaints regarding food service.
- Compile and balance cash receipts at the end of the day or shift.
- Present bills and accept payments.
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
- Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.
- Train workers in food preparation, and in service, sanitation, and safety procedures.
- Supervise and participate in kitchen and dining area cleaning activities.
- Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
- Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
- Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
26 tasks are recorded in total; these are the most central.
Example bullets for this role
Built from this occupation's own tasks. The brackets stay empty on purpose: we will not invent a number for you, and a fabricated metric is the fastest way to lose an interview you had already won.
- Perform various financial activities, such as cash handling, deposit preparation, and payroll, for [who or what it served], at [what volume].
- Resolve customer complaints regarding food service, for [who or what it served], at [what volume].
- Compile and balance cash receipts at the end of the day or shift, for [who or what it served], at [what volume].
- Present bills and accept payments, for [who or what it served], at [what volume].
Software used in this role
Recorded for this occupation by O*NET. An applicant tracking system matches the exact product name, so write the tool the way the posting writes it.
- ADP Workforce Now
- CaterPro
- CBORD Foodservice Suite
- CBORD Group Menu Management System
- Compeat Restaurant Accounting Systems
- Compris Advanced Manager's Workstation
- Compris software
- CostGuard
- Delphi Technology
- Evernote
- IBM Domino
- Intuit QuickBooks Point of Sale
- Inventory management software
- MICROS Systems HSI Profits Series
35 software entries are recorded in total.
Tools and equipment
The physical equipment this occupation is recorded as using. Worth naming when a posting asks for it by name.
- Barcode scanners
- Card readers
- Cash registers
- Credit card processing machines
- Desktop computers
- Linear imaging scanners
- Long range charged coupled device CCD barcode scanners
- Notebook computers
- Point of sale POS printers
- Point of sale POS terminals
- Point of service scanners
- Point of service workstations
Skills an ATS reads for
Worth naming only if they are genuinely yours. Keyword overlap is one input to a resume's score, not a verdict.
- food safety
- staff scheduling
- inventory
- customer service
- cost control
- ServSafe
- balance receipts
What this job rates as most important
O*NET rates every skill for importance to this occupation. These are the highest rated, in order.
- 01Coordination
- 02Monitoring
- 03Speaking
- 04Active Listening
- 05Service Orientation
- 06Instructing
- 07Management of Personnel Resources
- 08Reading Comprehension
- 09Social Perceptiveness
- 10Critical Thinking
Knowledge areas
The subject knowledge this occupation draws on, rated by importance.
- Customer and Personal Service
- Food Production
- Production and Processing
- Administration and Management
- Personnel and Human Resources
- English Language
- Education and Training
- Mathematics
What qualifications people in this job have
From O*NET's survey of people doing this work. This is what postholders reported, not a requirement any single employer sets.
- 44%High School Diploma, or the equivalent
- 37%Less than a High School Diploma
- 10%Post-Secondary Certificate, awarded for training completed after high school
What level this role is pitched at
O*NET places this occupation in “Some Preparation Needed”. These occupations usually require a high school diploma.
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Common questions
- What does a First-Line Supervisor of Food Preparation and Serving Workers do?
- Directly supervise and coordinate activities of workers engaged in preparing and serving food. Day to day that includes work like perform various financial activities, such as cash handling, deposit preparation, and payroll and Resolve customer complaints regarding food service.
- What skills should a First-Line Supervisor of Food Preparation and Serving Workers put on a resume?
- O*NET rates Coordination, Monitoring, Speaking, Active Listening, and Service Orientation among the most important skills for this occupation. Name the ones that are genuinely yours and show where you used them. A resume that lists skills you do not have is weaker than one that lists fewer.
- What software should a First-Line Supervisor of Food Preparation and Serving Workers list?
- Software recorded for this occupation includes ADP Workforce Now, CaterPro, CBORD Foodservice Suite, CBORD Group Menu Management System, and Compeat Restaurant Accounting Systems. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.
- What other job titles cover First-Line Supervisor of Food Preparation and Serving Workers work?
- O*NET records 40 titles for this occupation, including Cafeteria Manager, Dietary Supervisor, Food Service Supervisor, and Kitchen Manager. Searching only your own job title hides most of the openings you could apply to.
- What qualifications does a First-Line Supervisor of Food Preparation and Serving Workers need?
- In O*NET's survey of people doing this job, 44% reported their level of education as "High School Diploma, or the equivalent". That is what current postholders reported, not a requirement any single employer sets.
- Will this resume pass an ATS for a First-Line Supervisor of Food Preparation and Serving Workers role?
- No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.
Related roles
Occupations O*NET records as closest to this one, and worth looking at if this search is not moving.
- First-Line Supervisor of Housekeeping and Janitorial Workers
- First-Line Supervisor of Production and Operating Workers
- First-Line Supervisor of Farming, Fishing, and Forestry Workers
- First-Line Supervisor of Non-Retail Sales Workers
- First-Line Supervisor of Helpers, Laborers, and Material Movers, Hand
- Office Manager
What this page cannot tell you
- No tool outside an employer can tell you how that employer’s ATS is configured, including ours.
- This page makes no claim about pay, demand or how many people hold this job. O*NET does not publish that here and we will not estimate it.
- Keyword overlap is one input to a resume’s score, not a verdict on you. A resume that names skills you do not have is worse than one that names fewer.
If this is the job you are aiming at, the guide to tailoring a resume covers how to aim one posting properly, and building and exporting a resume here is free.
Occupation data from the O*NET 29.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET is a trademark of USDOL/ETA. SpartanResume is not endorsed by USDOL/ETA.