First-Line Supervisor of Housekeeping and Janitorial Workers resume example
A resume for a First-Line Supervisor of Housekeeping and Janitorial Workers needs to show the work itself: directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments. Day to day that means work like this: supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services; select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces. Recruiters and applicant tracking systems both read for the tasks and tools this role actually involves, so the strongest resume names them in your own experience rather than describing the job in the abstract. Below are the tasks O*NET records for this occupation, the software and tools it uses, the titles it is advertised under, and the skills worth naming if they are genuinely yours.
Also advertised as
The same job is posted under many titles. Searching only your own job title hides most of the openings you could apply to.
- Environmental Services Supervisor
- EVS
- Executive Housekeeper
- Housekeeping Supervisor
- Maintenance Supervisor
- Building Services Supervisor
- Buildings and Grounds Supervisor
- Custodian Supervisor
- Janitorial Supervisor
- Laundry Supervisor
- Building Cleaning Supervisor
- Building Superintendent
- Building Supervisor
- Butler
- Cleaning Staff Supervisor
- Cleaning Supervisor
- Custodial Supervisor
- Environmental Services Custodial Manager
O*NET records 37 titles for this occupation in total.
What this work actually involves
Tasks recorded for this occupation, in O*NET's words. If your experience covers one of these, it belongs on your resume in your own words.
- Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
- Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
- Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
- Inspect work performed to ensure that it meets specifications and established standards.
- Perform or assist with cleaning duties as necessary.
- Plan and prepare employee work schedules.
- Establish and implement operational standards and procedures for the departments supervised.
- Inspect and evaluate the physical condition of facilities to determine the type of work required.
- Inventory stock to ensure that supplies and equipment are available in adequate amounts.
- Issue supplies and equipment to workers.
- Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
- Check and maintain equipment to ensure that it is in working order.
26 tasks are recorded in total; these are the most central.
Example bullets for this role
Built from this occupation's own tasks. The brackets stay empty on purpose: we will not invent a number for you, and a fabricated metric is the fastest way to lose an interview you had already won.
- Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services, for [who or what it served], at [what volume].
- Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces, for [who or what it served], at [what volume].
- Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy, for [who or what it served], at [what volume].
- Inspect work performed to ensure that it meets specifications and established standards, for [who or what it served], at [what volume].
Software used in this role
Recorded for this occupation by O*NET. An applicant tracking system matches the exact product name, so write the tool the way the posting writes it.
- Computerized bed control system software
- Computerized maintenance management system CMMS
- Email software
- Facility use software
- Help desk software
- Inventory tracking software
- Microsoft Access
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Project
- Microsoft Word
17 software entries are recorded in total.
Tools and equipment
The physical equipment this occupation is recorded as using. Worth naming when a posting asks for it by name.
- All-terrain vacuums
- Auto scrubbers
- Building alarm systems
- Carpet shampooers
- Carpet steamers
- Cleaning scrapers
- Commercial automatic floor scrubbers
- Desktop computers
- Dust masks
- Dust mops
- Flatwork ironers
- Floor burnishers
Skills an ATS reads for
Worth naming only if they are genuinely yours. Keyword overlap is one input to a resume's score, not a verdict.
- remove snow
What this job rates as most important
O*NET rates every skill for importance to this occupation. These are the highest rated, in order.
- 01Management of Personnel Resources
- 02Coordination
- 03Monitoring
- 04Speaking
- 05Time Management
- 06Active Listening
- 07Complex Problem Solving
- 08Critical Thinking
- 09Instructing
- 10Learning Strategies
Knowledge areas
The subject knowledge this occupation draws on, rated by importance.
- Customer and Personal Service
- English Language
- Administration and Management
- Education and Training
- Public Safety and Security
- Personnel and Human Resources
- Administrative
What qualifications people in this job have
From O*NET's survey of people doing this work. This is what postholders reported, not a requirement any single employer sets.
- 43%High School Diploma, or the equivalent
- 19%Some College Courses
- 14%Associate's Degree
What level this role is pitched at
O*NET places this occupation in “Some Preparation Needed”. These occupations usually require a high school diploma.
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Common questions
- What does a First-Line Supervisor of Housekeeping and Janitorial Workers do?
- Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments. Day to day that includes work like supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services and Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
- What skills should a First-Line Supervisor of Housekeeping and Janitorial Workers put on a resume?
- O*NET rates Management of Personnel Resources, Coordination, Monitoring, Speaking, and Time Management among the most important skills for this occupation. Name the ones that are genuinely yours and show where you used them. A resume that lists skills you do not have is weaker than one that lists fewer.
- What software should a First-Line Supervisor of Housekeeping and Janitorial Workers list?
- Software recorded for this occupation includes Computerized bed control system software, Computerized maintenance management system CMMS, Email software, Facebook, and Facility use software. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.
- What other job titles cover First-Line Supervisor of Housekeeping and Janitorial Workers work?
- O*NET records 37 titles for this occupation, including Environmental Services Supervisor, EVS, Executive Housekeeper, and Housekeeping Supervisor. Searching only your own job title hides most of the openings you could apply to.
- What qualifications does a First-Line Supervisor of Housekeeping and Janitorial Workers need?
- In O*NET's survey of people doing this job, 43% reported their level of education as "High School Diploma, or the equivalent". That is what current postholders reported, not a requirement any single employer sets.
- Will this resume pass an ATS for a First-Line Supervisor of Housekeeping and Janitorial Workers role?
- No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.
Related roles
Occupations O*NET records as closest to this one, and worth looking at if this search is not moving.
- Office Manager
- First-Line Supervisor of Mechanics, Installers, and Repairers
- First-Line Supervisor of Production and Operating Workers
- First-Line Supervisor of Helpers, Laborers, and Material Movers, Hand
- First-Line Supervisor of Construction Trades and Extraction Workers
- First-Line Supervisor of Personal Service Workers
What this page cannot tell you
- No tool outside an employer can tell you how that employer’s ATS is configured, including ours.
- This page makes no claim about pay, demand or how many people hold this job. O*NET does not publish that here and we will not estimate it.
- Keyword overlap is one input to a resume’s score, not a verdict on you. A resume that names skills you do not have is worse than one that names fewer.
If this is the job you are aiming at, the guide to tailoring a resume covers how to aim one posting properly, and building and exporting a resume here is free.
Occupation data from the O*NET 29.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET is a trademark of USDOL/ETA. SpartanResume is not endorsed by USDOL/ETA.