What skills should a Tax Examiners and Collectors, and Revenue Agent put on a resume?

O*NET rates Active Listening, Reading Comprehension, Speaking, Critical Thinking, and Active Learning among the most important skills for this occupation. Name the ones that are genuinely yours and show where you used them. A resume that lists skills you do not have is weaker than one that lists fewer.

What software should a Tax Examiners and Collectors, and Revenue Agent list?

Software recorded for this occupation includes ADP Workforce Now, Alteryx software, Automated tax system software, Document management system software, and Email software. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.

What other job titles cover Tax Examiners and Collectors, and Revenue Agent work?

O*NET records 40 titles for this occupation, including Revenue Agent, Tax Collector, Tax Compliance Officer, and Tax Examiner. Searching only your own job title hides most of the openings you could apply to.

What qualifications does a Tax Examiners and Collectors, and Revenue Agent need?

In O*NET's survey of people doing this job, 34% reported their level of education as "Bachelor's Degree". That is what current postholders reported, not a requirement any single employer sets.

Will this resume pass an ATS for a Tax Examiners and Collectors, and Revenue Agent role?

No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.

Tax Examiners and Collectors, and Revenue Agent resume example

A resume for a Tax Examiners and Collectors, and Revenue Agent needs to show the work itself: determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations. Day to day that means work like this: send notices to taxpayers when accounts are delinquent; confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns. Recruiters and applicant tracking systems both read for the tasks and tools this role actually involves, so the strongest resume names them in your own experience rather than describing the job in the abstract. Below are the tasks O*NET records for this occupation, the software and tools it uses, the titles it is advertised under, and the skills worth naming if they are genuinely yours.

Also advertised as

The same job is posted under many titles. Searching only your own job title hides most of the openings you could apply to.

Revenue Agent
Tax Collector
Tax Compliance Officer
Tax Examiner
City Tax Auditor
Collections Specialist
Revenue Collector
Revenue Officer
Revenue Specialist
Tax Examining Technician
IRS Agent
Adjustment Examiner
Block Advisor
City Collector
Collector
Corporate Tax Associate
Credentialed Tax Expert
Customs Agent

O*NET records 40 titles for this occupation in total.

What this work actually involves

Tasks recorded for this occupation, in O*NET's words. If your experience covers one of these, it belongs on your resume in your own words.

Send notices to taxpayers when accounts are delinquent.
Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
Maintain records for each case, including contacts, telephone numbers, and actions taken.
Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
Answer questions from taxpayers and assist them in completing tax forms.
Collect taxes from individuals or businesses according to prescribed laws and regulations.
Determine appropriate methods of debt settlement, such as offers of compromise, wage garnishment, or seizure and sale of property.
Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation.
Examine and analyze tax assets and liabilities to determine resolution of delinquent tax problems.
Impose payment deadlines on delinquent taxpayers and monitor payments to ensure that deadlines are met.
Direct service of legal documents, such as subpoenas, warrants, notices of assessment, and garnishments.

21 tasks are recorded in total; these are the most central.

Example bullets for this role

Built from this occupation's own tasks. The brackets stay empty on purpose: we will not invent a number for you, and a fabricated metric is the fastest way to lose an interview you had already won.

Send notices to taxpayers when accounts are delinquent, for [who or what it served], at [what volume].
Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns, for [who or what it served], at [what volume].
Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment, for [who or what it served], at [what volume].
Maintain records for each case, including contacts, telephone numbers, and actions taken, for [who or what it served], at [what volume].

Software used in this role

Recorded for this occupation by O*NET. An applicant tracking system matches the exact product name, so write the tool the way the posting writes it.

ADP Workforce Now
Alteryx software
Automated tax system software
Document management system software
Email software
Fund accounting software
Image processing systems
Intuit QuickBooks
Intuit TurboTax
Microsoft Access
Microsoft Excel
Microsoft Office software
Microsoft Outlook
Microsoft Power BI

22 software entries are recorded in total.

Tools and equipment

The physical equipment this occupation is recorded as using. Worth naming when a posting asks for it by name.

10-key calculators
Computer laser printers
Computer scanners
Desktop computers
Laptop computers
Multi-line telephone systems
Personal computers
Photocopiers

Skills an ATS reads for

Worth naming only if they are genuinely yours. Keyword overlap is one input to a resume's score, not a verdict.

Alteryx
Power BI
SAP
Tax compliance property tax management
Tax
QuickBooks

What this job rates as most important

O*NET rates every skill for importance to this occupation. These are the highest rated, in order.

01Active Listening
02Reading Comprehension
03Speaking
04Critical Thinking
05Active Learning
06Mathematics
07Monitoring
08Writing
09Judgment and Decision Making
10Complex Problem Solving

Knowledge areas

The subject knowledge this occupation draws on, rated by importance.

Customer and Personal Service
English Language
Mathematics
Administrative
Law and Government
Economics and Accounting
Administration and Management

What qualifications people in this job have

From O*NET's survey of people doing this work. This is what postholders reported, not a requirement any single employer sets.

34%Bachelor's Degree
26%Associate's Degree
23%High School Diploma, or the equivalent

What level this role is pitched at

O*NET places this occupation in “Medium Preparation Needed”. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Common questions

What does a Tax Examiners and Collectors, and Revenue Agent do?: Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations. Day to day that includes work like send notices to taxpayers when accounts are delinquent and Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
What skills should a Tax Examiners and Collectors, and Revenue Agent put on a resume?: O*NET rates Active Listening, Reading Comprehension, Speaking, Critical Thinking, and Active Learning among the most important skills for this occupation. Name the ones that are genuinely yours and show where you used them. A resume that lists skills you do not have is weaker than one that lists fewer.
What software should a Tax Examiners and Collectors, and Revenue Agent list?: Software recorded for this occupation includes ADP Workforce Now, Alteryx software, Automated tax system software, Document management system software, and Email software. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.
What other job titles cover Tax Examiners and Collectors, and Revenue Agent work?: O*NET records 40 titles for this occupation, including Revenue Agent, Tax Collector, Tax Compliance Officer, and Tax Examiner. Searching only your own job title hides most of the openings you could apply to.
What qualifications does a Tax Examiners and Collectors, and Revenue Agent need?: In O*NET's survey of people doing this job, 34% reported their level of education as "Bachelor's Degree". That is what current postholders reported, not a requirement any single employer sets.
Will this resume pass an ATS for a Tax Examiners and Collectors, and Revenue Agent role?: No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.

Related roles

Occupations O*NET records as closest to this one, and worth looking at if this search is not moving.

What this page cannot tell you

No tool outside an employer can tell you how that employer’s ATS is configured, including ours.
This page makes no claim about pay, demand or how many people hold this job. O*NET does not publish that here and we will not estimate it.
Keyword overlap is one input to a resume’s score, not a verdict on you. A resume that names skills you do not have is worse than one that names fewer.

If this is the job you are aiming at, the guide to tailoring a resume covers how to aim one posting properly, and building and exporting a resume here is free.

Occupation data from the O*NET 29.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET is a trademark of USDOL/ETA. SpartanResume is not endorsed by USDOL/ETA.