Funeral Home Manager resume example
A resume for a Funeral Home Manager needs to show the work itself: plan, direct, or coordinate the services or resources of funeral homes. Day to day that means work like this: consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services; schedule funerals, burials, or cremations. Recruiters and applicant tracking systems both read for the tasks and tools this role actually involves, so the strongest resume names them in your own experience rather than describing the job in the abstract. Below are the tasks O*NET records for this occupation, the software and tools it uses, the titles it is advertised under, and the skills worth naming if they are genuinely yours.
Also advertised as
The same job is posted under many titles. Searching only your own job title hides most of the openings you could apply to.
- Funeral Director
- Funeral Service Manager
- Location Manager
- Arranging Funeral Director
- Funeral Home Location Manager
- Funeral Home Owner
- Licensed Funeral Director
- Mortuary Operations Manager
- Mortuary Ops Manager
- Prearranged Funeral Sales Manager
- Funeral Home GM
- Funeral Counselor
- Funeral Home Director
- Funeral Home General Manager
- Funeral Sales Manager
What this work actually involves
Tasks recorded for this occupation, in O*NET's words. If your experience covers one of these, it belongs on your resume in your own words.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Schedule funerals, burials, or cremations.
- Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons.
- Offer counsel and comfort to families and friends of the deceased.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
- Sell funeral services, products, or merchandise to clients.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Negotiate contracts for prearranged funeral services.
- Explain goals, policies, or procedures to staff members.
23 tasks are recorded in total; these are the most central.
Example bullets for this role
Built from this occupation's own tasks. The brackets stay empty on purpose: we will not invent a number for you, and a fabricated metric is the fastest way to lose an interview you had already won.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services, for [who or what it served], at [what volume].
- Schedule funerals, burials, or cremations, for [who or what it served], at [what volume].
- Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons, for [who or what it served], at [what volume].
- Offer counsel and comfort to families and friends of the deceased, for [who or what it served], at [what volume].
Software used in this role
Recorded for this occupation by O*NET. An applicant tracking system matches the exact product name, so write the tool the way the posting writes it.
- CodeJam MemoriesOnTV
- CSR Consultants Cemetery Management SC
- Email software
- Financial reporting software
- FPA Software MACCS
- funeralOne Life Tributes
- HMIS Advantage
- iCIMS Talent Cloud software
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Mortware Professional
17 software entries are recorded in total.
Tools and equipment
The physical equipment this occupation is recorded as using. Worth naming when a posting asks for it by name.
- Airbrushing devices
- Arterial tubes
- Body bridges
- Cannula sets
- Casket carriages
- Casket lowering devices
- Centrifugal force pumps
- Chemical pillows
- Compaction tampers
- Cremation stands
- Curved suture needles
- Dump trailers
Skills an ATS reads for
Worth naming only if they are genuinely yours. Keyword overlap is one input to a resume's score, not a verdict.
- supervise employees
- hire personnel
- deliver items
What this job rates as most important
O*NET rates every skill for importance to this occupation. These are the highest rated, in order.
- 01Service Orientation
- 02Active Listening
- 03Social Perceptiveness
- 04Reading Comprehension
- 05Time Management
- 06Critical Thinking
- 07Judgment and Decision Making
- 08Management of Personnel Resources
- 09Speaking
- 10Coordination
Knowledge areas
The subject knowledge this occupation draws on, rated by importance.
- Customer and Personal Service
- Administration and Management
- English Language
- Administrative
- Economics and Accounting
- Sales and Marketing
- Psychology
- Personnel and Human Resources
What qualifications people in this job have
From O*NET's survey of people doing this work. This is what postholders reported, not a requirement any single employer sets.
- 50%Associate's Degree
- 26%High School Diploma, or the equivalent
- 15%Post-Secondary Certificate, awarded for training completed after high school
What level this role is pitched at
O*NET places this occupation in “Medium Preparation Needed”. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Common questions
- What does a Funeral Home Manager do?
- Plan, direct, or coordinate the services or resources of funeral homes. Day to day that includes work like consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services and Schedule funerals, burials, or cremations.
- What skills should a Funeral Home Manager put on a resume?
- O*NET rates Service Orientation, Active Listening, Social Perceptiveness, Reading Comprehension, and Time Management among the most important skills for this occupation. Name the ones that are genuinely yours and show where you used them. A resume that lists skills you do not have is weaker than one that lists fewer.
- What software should a Funeral Home Manager list?
- Software recorded for this occupation includes CodeJam MemoriesOnTV, CSR Consultants Cemetery Management SC, Email software, Financial reporting software, and FPA Software MACCS. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.
- What other job titles cover Funeral Home Manager work?
- O*NET records 15 titles for this occupation, including Funeral Director, Funeral Service Manager, Location Manager, and Arranging Funeral Director. Searching only your own job title hides most of the openings you could apply to.
- What qualifications does a Funeral Home Manager need?
- In O*NET's survey of people doing this job, 50% reported their level of education as "Associate's Degree". That is what current postholders reported, not a requirement any single employer sets.
- Will this resume pass an ATS for a Funeral Home Manager role?
- No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.
Related roles
Occupations O*NET records as closest to this one, and worth looking at if this search is not moving.
What this page cannot tell you
- No tool outside an employer can tell you how that employer’s ATS is configured, including ours.
- This page makes no claim about pay, demand or how many people hold this job. O*NET does not publish that here and we will not estimate it.
- Keyword overlap is one input to a resume’s score, not a verdict on you. A resume that names skills you do not have is worse than one that names fewer.
If this is the job you are aiming at, the guide to tailoring a resume covers how to aim one posting properly, and building and exporting a resume here is free.
Occupation data from the O*NET 29.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET is a trademark of USDOL/ETA. SpartanResume is not endorsed by USDOL/ETA.