What skills should a Loan Officer put on a resume?

O*NET rates Active Listening, Speaking, Judgment and Decision Making, Reading Comprehension, and Critical Thinking among the most important skills for this occupation. Name the ones that are genuinely yours and show where you used them. A resume that lists skills you do not have is weaker than one that lists fewer.

What software should a Loan Officer list?

Software recorded for this occupation includes 1003 Uniform Residential Loan Application, Amortization loan software, Bankers Systems Rembrandt Lending System, Bottom Line LoanMaster Loan Servicing, and California Infinite LPS. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.

What other job titles cover Loan Officer work?

O*NET records 40 titles for this occupation, including Commercial Loan Officer, Financial Aid Counselor, Loan Counselor, and Commercial Banker. Searching only your own job title hides most of the openings you could apply to.

What qualifications does a Loan Officer need?

In O*NET's survey of people doing this job, 69% reported their level of education as "Bachelor's Degree". That is what current postholders reported, not a requirement any single employer sets.

Will this resume pass an ATS for a Loan Officer role?

No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.

Loan Officer resume example

A resume for a Loan Officer needs to show the work itself: evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Day to day that means work like this: meet with applicants to obtain information for loan applications and to answer questions about the process; analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. Recruiters and applicant tracking systems both read for the tasks and tools this role actually involves, so the strongest resume names them in your own experience rather than describing the job in the abstract. Below are the tasks O*NET records for this occupation, the software and tools it uses, the titles it is advertised under, and the skills worth naming if they are genuinely yours.

Also advertised as

The same job is posted under many titles. Searching only your own job title hides most of the openings you could apply to.

Commercial Loan Officer
Financial Aid Counselor
Loan Counselor
Commercial Banker
Corporate Banking Officer
Financial Aid Advisor
Financial Aid Officer
Financial Counselor
Mortgage Loan Officer
Agricultural Loan Officer
Bank Officer
Bank Representative
Banking Services Officer
Branch Banker
Branch Lending Officer
Business Banker
Business Banking Officer
Commercial Lender

O*NET records 40 titles for this occupation in total.

What this work actually involves

Tasks recorded for this occupation, in O*NET's words. If your experience covers one of these, it belongs on your resume in your own words.

Meet with applicants to obtain information for loan applications and to answer questions about the process.
Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
Approve loans within specified limits, and refer loan applications outside those limits to management for approval.
Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
Submit applications to credit analysts for verification and recommendation.
Review loan agreements to ensure that they are complete and accurate according to policy.
Review and update credit and loan files.
Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
Work with clients to identify their financial goals and to find ways of reaching those goals.
Handle customer complaints and take appropriate action to resolve them.
Stay abreast of new types of loans and other financial services and products to better meet customers' needs.
Market bank products to individuals and firms, promoting bank services that may meet customers' needs.

30 tasks are recorded in total; these are the most central.

Example bullets for this role

Built from this occupation's own tasks. The brackets stay empty on purpose: we will not invent a number for you, and a fabricated metric is the fastest way to lose an interview you had already won.

Meet with applicants to obtain information for loan applications and to answer questions about the process, for [who or what it served], at [what volume].
Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans, for [who or what it served], at [what volume].
Approve loans within specified limits, and refer loan applications outside those limits to management for approval, for [who or what it served], at [what volume].
Explain to customers the different types of loans and credit options that are available, as well as the terms of those services, for [who or what it served], at [what volume].

Software used in this role

Recorded for this occupation by O*NET. An applicant tracking system matches the exact product name, so write the tool the way the posting writes it.

1003 Uniform Residential Loan Application
Amortization loan software
Bankers Systems Rembrandt Lending System
Bottom Line LoanMaster Loan Servicing
California Infinite LPS
Calyx Point
CGI-AMS BureauLink Enterprise
CGI-AMS CACS Enterprise
CGI-AMS Strata
Click1003 Online Mortgage Application
Common business oriented language COBOL
Credit and risk analysis software
Credit fraud detection software
Credit underwriting software

88 software entries are recorded in total.

Tools and equipment

The physical equipment this occupation is recorded as using. Worth naming when a posting asks for it by name.

10-key calculators
Autodialers
Desktop computers
Notebook computers
Personal computers
Personal digital assistants PDA
Scanners
Tablet computers

Skills an ATS reads for

Worth naming only if they are genuinely yours. Keyword overlap is one input to a resume's score, not a verdict.

Microsoft Dynamics
Oracle PeopleSoft
SAP
Zoom

What this job rates as most important

O*NET rates every skill for importance to this occupation. These are the highest rated, in order.

01Active Listening
02Speaking
03Judgment and Decision Making
04Reading Comprehension
05Critical Thinking
06Writing
07Complex Problem Solving
08Mathematics
09Social Perceptiveness
10Active Learning

Knowledge areas

The subject knowledge this occupation draws on, rated by importance.

Customer and Personal Service
Economics and Accounting
English Language
Mathematics
Sales and Marketing
Law and Government
Administration and Management

What qualifications people in this job have

From O*NET's survey of people doing this work. This is what postholders reported, not a requirement any single employer sets.

69%Bachelor's Degree
13%Some College Courses
11%Associate's Degree

What level this role is pitched at

O*NET places this occupation in “Considerable Preparation Needed”. Most of these occupations require a four-year bachelor's degree, but some do not.

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Common questions

What does a Loan Officer do?: Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Day to day that includes work like meet with applicants to obtain information for loan applications and to answer questions about the process and Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
What skills should a Loan Officer put on a resume?: O*NET rates Active Listening, Speaking, Judgment and Decision Making, Reading Comprehension, and Critical Thinking among the most important skills for this occupation. Name the ones that are genuinely yours and show where you used them. A resume that lists skills you do not have is weaker than one that lists fewer.
What software should a Loan Officer list?: Software recorded for this occupation includes 1003 Uniform Residential Loan Application, Amortization loan software, Bankers Systems Rembrandt Lending System, Bottom Line LoanMaster Loan Servicing, and California Infinite LPS. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.
What other job titles cover Loan Officer work?: O*NET records 40 titles for this occupation, including Commercial Loan Officer, Financial Aid Counselor, Loan Counselor, and Commercial Banker. Searching only your own job title hides most of the openings you could apply to.
What qualifications does a Loan Officer need?: In O*NET's survey of people doing this job, 69% reported their level of education as "Bachelor's Degree". That is what current postholders reported, not a requirement any single employer sets.
Will this resume pass an ATS for a Loan Officer role?: No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.

Related roles

Occupations O*NET records as closest to this one, and worth looking at if this search is not moving.

What this page cannot tell you

No tool outside an employer can tell you how that employer’s ATS is configured, including ours.
This page makes no claim about pay, demand or how many people hold this job. O*NET does not publish that here and we will not estimate it.
Keyword overlap is one input to a resume’s score, not a verdict on you. A resume that names skills you do not have is worse than one that names fewer.

If this is the job you are aiming at, the guide to tailoring a resume covers how to aim one posting properly, and building and exporting a resume here is free.

Occupation data from the O*NET 29.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET is a trademark of USDOL/ETA. SpartanResume is not endorsed by USDOL/ETA.