What software should a Gambling Surveillance Officers and Gambling Investigator list?

Software recorded for this occupation includes FileMaker Pro, iView Systems, Microsoft Excel, Microsoft Office software, and Microsoft Outlook. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.

What other job titles cover Gambling Surveillance Officers and Gambling Investigator work?

O*NET records 25 titles for this occupation, including Surveillance Agent, Surveillance Observer, Surveillance Officer, and Surveillance Operator. Searching only your own job title hides most of the openings you could apply to.

What qualifications does a Gambling Surveillance Officers and Gambling Investigator need?

In O*NET's survey of people doing this job, 84% reported their level of education as "High School Diploma, or the equivalent". That is what current postholders reported, not a requirement any single employer sets.

Will this resume pass an ATS for a Gambling Surveillance Officers and Gambling Investigator role?

No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.

Gambling Surveillance Officers and Gambling Investigator resume example

A resume for a Gambling Surveillance Officers and Gambling Investigator needs to show the work itself: observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Day to day that means work like this: monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures; observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors. Recruiters and applicant tracking systems both read for the tasks and tools this role actually involves, so the strongest resume names them in your own experience rather than describing the job in the abstract. Below are the tasks O*NET records for this occupation, the software and tools it uses, the titles it is advertised under, and the skills worth naming if they are genuinely yours.

Also advertised as

The same job is posted under many titles. Searching only your own job title hides most of the openings you could apply to.

Surveillance Agent
Surveillance Observer
Surveillance Officer
Surveillance Operator
Casino Enforcement Agent
Gaming Investigator
Security Officer
Surveillance Investigator
Surveillance Monitor
Surveillance Technician
Casino Investigator
Casino Surveillance Officer
Dual Rate Surveillance Officer
Gambling Monitor
Gambling Surveillance Observer
Gambling Surveillance Officer
Gaming Inspector
Gaming Surveillance Observer

O*NET records 25 titles for this occupation in total.

What this work actually involves

Tasks recorded for this occupation, in O*NET's words. If your experience covers one of these, it belongs on your resume in your own words.

Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
Report all violations and suspicious behaviors to supervisors, verbally or in writing.
Develop and maintain log of surveillance observations.
Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
Review video surveillance footage.
Act as oversight or security agents for management or customers.
Supervise or train surveillance observers.

Example bullets for this role

Built from this occupation's own tasks. The brackets stay empty on purpose: we will not invent a number for you, and a fabricated metric is the fastest way to lose an interview you had already won.

Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures, for [who or what it served], at [what volume].
Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors, for [who or what it served], at [what volume].
Report all violations and suspicious behaviors to supervisors, verbally or in writing, for [who or what it served], at [what volume].
Develop and maintain log of surveillance observations, for [who or what it served], at [what volume].

Software used in this role

Recorded for this occupation by O*NET. An applicant tracking system matches the exact product name, so write the tool the way the posting writes it.

FileMaker Pro
iView Systems
Microsoft Excel
Microsoft Office software
Microsoft Outlook
Microsoft Paint
Microsoft PowerPoint
Microsoft Word

Tools and equipment

The physical equipment this occupation is recorded as using. Worth naming when a posting asks for it by name.

Closed circuit television CCTV surveillance systems
Computer laser printers
Digital still cameras
Digital video recording equipment
Electric transportation carts
Handheld metal detectors
Laptop computers
Law enforcement handguns
Metal handcuffs
Mobile radios
Multi-line telephone systems
Personal computers

What this job rates as most important

O*NET rates every skill for importance to this occupation. These are the highest rated, in order.

01Monitoring
02Critical Thinking
03Speaking
04Judgment and Decision Making
05Active Listening
06Reading Comprehension
07Active Learning
08Social Perceptiveness
09Writing
10Complex Problem Solving

Knowledge areas

The subject knowledge this occupation draws on, rated by importance.

English Language
Public Safety and Security
Computers and Electronics
Mathematics
Administrative
Education and Training
Customer and Personal Service
Administration and Management

What qualifications people in this job have

From O*NET's survey of people doing this work. This is what postholders reported, not a requirement any single employer sets.

84%High School Diploma, or the equivalent
6%Post-Secondary Certificate, awarded for training completed after high school
5%Associate's Degree

What level this role is pitched at

O*NET places this occupation in “Some Preparation Needed”. These occupations usually require a high school diploma.

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Common questions

What does a Gambling Surveillance Officers and Gambling Investigator do?: Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Day to day that includes work like monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures and Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
What skills should a Gambling Surveillance Officers and Gambling Investigator put on a resume?: O*NET rates Monitoring, Critical Thinking, Speaking, Judgment and Decision Making, and Active Listening among the most important skills for this occupation. Name the ones that are genuinely yours and show where you used them. A resume that lists skills you do not have is weaker than one that lists fewer.
What software should a Gambling Surveillance Officers and Gambling Investigator list?: Software recorded for this occupation includes FileMaker Pro, iView Systems, Microsoft Excel, Microsoft Office software, and Microsoft Outlook. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.
What other job titles cover Gambling Surveillance Officers and Gambling Investigator work?: O*NET records 25 titles for this occupation, including Surveillance Agent, Surveillance Observer, Surveillance Officer, and Surveillance Operator. Searching only your own job title hides most of the openings you could apply to.
What qualifications does a Gambling Surveillance Officers and Gambling Investigator need?: In O*NET's survey of people doing this job, 84% reported their level of education as "High School Diploma, or the equivalent". That is what current postholders reported, not a requirement any single employer sets.
Will this resume pass an ATS for a Gambling Surveillance Officers and Gambling Investigator role?: No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.

Related roles

Occupations O*NET records as closest to this one, and worth looking at if this search is not moving.

What this page cannot tell you

No tool outside an employer can tell you how that employer’s ATS is configured, including ours.
This page makes no claim about pay, demand or how many people hold this job. O*NET does not publish that here and we will not estimate it.
Keyword overlap is one input to a resume’s score, not a verdict on you. A resume that names skills you do not have is worse than one that names fewer.

If this is the job you are aiming at, the guide to tailoring a resume covers how to aim one posting properly, and building and exporting a resume here is free.

Occupation data from the O*NET 29.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET is a trademark of USDOL/ETA. SpartanResume is not endorsed by USDOL/ETA.