What does a Arbitrators, Mediators, and Conciliator do?

Facilitate negotiation and conflict resolution through dialogue. Day to day that includes work like prepare written opinions or decisions regarding cases and Apply relevant laws, regulations, policies, or precedents to reach conclusions.

What skills should a Arbitrators, Mediators, and Conciliator put on a resume?

O*NET rates Negotiation, Active Listening, Writing, Reading Comprehension, and Speaking among the most important skills for this occupation. Name the ones that are genuinely yours and show where you used them. A resume that lists skills you do not have is weaker than one that lists fewer.

What software should a Arbitrators, Mediators, and Conciliator list?

Software recorded for this occupation includes Enterprise resource planning ERP software, Microsoft Access, Microsoft Excel, Microsoft Office software, and Microsoft Outlook. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.

What other job titles cover Arbitrators, Mediators, and Conciliator work?

O*NET records 24 titles for this occupation, including Alternative Dispute Resolution Coordinator, ADR Coordinator, Arbitrator, and Labor Arbitrator. Searching only your own job title hides most of the openings you could apply to.

What qualifications does a Arbitrators, Mediators, and Conciliator need?

In O*NET's survey of people doing this job, 37% reported their level of education as "First Professional Degree, awarded for completion of a program that: requires at least 2 years of college work before entrance into the program, includes a total of at least 6 academic years of work to complete, and provides all remaining academic requirements to begin practice in a profession.". That is what current postholders reported, not a requirement any single employer sets.

Will this resume pass an ATS for a Arbitrators, Mediators, and Conciliator role?

No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.

Arbitrators, Mediators, and Conciliator resume example

A resume for a Arbitrators, Mediators, and Conciliator needs to show the work itself: facilitate negotiation and conflict resolution through dialogue. Day to day that means work like this: prepare written opinions or decisions regarding cases; apply relevant laws, regulations, policies, or precedents to reach conclusions. Recruiters and applicant tracking systems both read for the tasks and tools this role actually involves, so the strongest resume names them in your own experience rather than describing the job in the abstract. Below are the tasks O*NET records for this occupation, the software and tools it uses, the titles it is advertised under, and the skills worth naming if they are genuinely yours.

Also advertised as

The same job is posted under many titles. Searching only your own job title hides most of the openings you could apply to.

Alternative Dispute Resolution Coordinator
ADR Coordinator
Arbitrator
Labor Arbitrator
Mediator
Arbiter
Divorce Mediator
Family Mediator
Federal Mediator
Labor Mediator
Public Employment Mediator
ADR Mediator
Community Relations Rep
Alternative Dispute Resolution Mediator
Community Relations Representative
Conciliator
Contracts Negotiator
Debt Settlement Negotiator

O*NET records 24 titles for this occupation in total.

What this work actually involves

Tasks recorded for this occupation, in O*NET's words. If your experience covers one of these, it belongs on your resume in your own words.

Prepare written opinions or decisions regarding cases.
Apply relevant laws, regulations, policies, or precedents to reach conclusions.
Conduct hearings to obtain information or evidence relative to disposition of claims.
Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
Rule on exceptions, motions, or admissibility of evidence.
Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.
Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.
Research laws, regulations, policies, or precedent decisions to prepare for hearings.
Issue subpoenas or administer oaths to prepare for formal hearings.
Set up appointments for parties to meet for mediation.

20 tasks are recorded in total; these are the most central.

Example bullets for this role

Built from this occupation's own tasks. The brackets stay empty on purpose: we will not invent a number for you, and a fabricated metric is the fastest way to lose an interview you had already won.

Prepare written opinions or decisions regarding cases, for [who or what it served], at [what volume].
Apply relevant laws, regulations, policies, or precedents to reach conclusions, for [who or what it served], at [what volume].
Conduct hearings to obtain information or evidence relative to disposition of claims, for [who or what it served], at [what volume].
Determine extent of liability according to evidence, laws, or administrative or judicial precedents, for [who or what it served], at [what volume].

Software used in this role

Recorded for this occupation by O*NET. An applicant tracking system matches the exact product name, so write the tool the way the posting writes it.

Enterprise resource planning ERP software
Microsoft Access
Microsoft Excel
Microsoft Office software
Microsoft Outlook
Microsoft PowerPoint
Microsoft SharePoint
Microsoft Word
Oracle PeopleSoft
Salesforce software
SAP software
Scheduling software
Web browser software
Word processing software

Tools and equipment

The physical equipment this occupation is recorded as using. Worth naming when a posting asks for it by name.

Computer data input scanners
Desktop computers
Laser facsimile machines
Multi-line telephone systems
Notebook computers
Personal computers
Photocopying equipment

Skills an ATS reads for

Worth naming only if they are genuinely yours. Keyword overlap is one input to a resume's score, not a verdict.

Scheduling

What this job rates as most important

O*NET rates every skill for importance to this occupation. These are the highest rated, in order.

01Negotiation
02Active Listening
03Writing
04Reading Comprehension
05Speaking
06Critical Thinking
07Active Learning
08Complex Problem Solving
09Persuasion
10Social Perceptiveness

Knowledge areas

The subject knowledge this occupation draws on, rated by importance.

English Language
Law and Government
Personnel and Human Resources
Administration and Management

What qualifications people in this job have

From O*NET's survey of people doing this work. This is what postholders reported, not a requirement any single employer sets.

37%First Professional Degree, awarded for completion of a program that: requires at least 2 years of college work before entrance into the program, includes a total of at least 6 academic years of work to complete, and provides all remaining academic requirements to begin practice in a profession.
16%Bachelor's Degree
11%Post-Baccalaureate Certificate, awarded for completion of an organized program of study; designed for people who have completed a Baccalaureate degree but do not meet the requirements of academic degrees carrying the title of Master.

What level this role is pitched at

O*NET places this occupation in “Extensive Preparation Needed”. Most of these occupations require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree).

Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job.

Common questions

What does a Arbitrators, Mediators, and Conciliator do?: Facilitate negotiation and conflict resolution through dialogue. Day to day that includes work like prepare written opinions or decisions regarding cases and Apply relevant laws, regulations, policies, or precedents to reach conclusions.
What skills should a Arbitrators, Mediators, and Conciliator put on a resume?: O*NET rates Negotiation, Active Listening, Writing, Reading Comprehension, and Speaking among the most important skills for this occupation. Name the ones that are genuinely yours and show where you used them. A resume that lists skills you do not have is weaker than one that lists fewer.
What software should a Arbitrators, Mediators, and Conciliator list?: Software recorded for this occupation includes Enterprise resource planning ERP software, Microsoft Access, Microsoft Excel, Microsoft Office software, and Microsoft Outlook. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.
What other job titles cover Arbitrators, Mediators, and Conciliator work?: O*NET records 24 titles for this occupation, including Alternative Dispute Resolution Coordinator, ADR Coordinator, Arbitrator, and Labor Arbitrator. Searching only your own job title hides most of the openings you could apply to.
What qualifications does a Arbitrators, Mediators, and Conciliator need?: In O*NET's survey of people doing this job, 37% reported their level of education as "First Professional Degree, awarded for completion of a program that: requires at least 2 years of college work before entrance into the program, includes a total of at least 6 academic years of work to complete, and provides all remaining academic requirements to begin practice in a profession.". That is what current postholders reported, not a requirement any single employer sets.
Will this resume pass an ATS for a Arbitrators, Mediators, and Conciliator role?: No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.

Related roles

Occupations O*NET records as closest to this one, and worth looking at if this search is not moving.

What this page cannot tell you

No tool outside an employer can tell you how that employer’s ATS is configured, including ours.
This page makes no claim about pay, demand or how many people hold this job. O*NET does not publish that here and we will not estimate it.
Keyword overlap is one input to a resume’s score, not a verdict on you. A resume that names skills you do not have is worse than one that names fewer.

If this is the job you are aiming at, the guide to tailoring a resume covers how to aim one posting properly, and building and exporting a resume here is free.

Occupation data from the O*NET 29.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET is a trademark of USDOL/ETA. SpartanResume is not endorsed by USDOL/ETA.