What does a Social and Human Service Assistant do?

Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. Day to day that includes work like assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions and Develop and implement behavioral management and care plans for clients.

What skills should a Social and Human Service Assistant put on a resume?

O*NET rates Active Listening, Social Perceptiveness, Speaking, Service Orientation, and Coordination among the most important skills for this occupation. Name the ones that are genuinely yours and show where you used them. A resume that lists skills you do not have is weaker than one that lists fewer.

What software should a Social and Human Service Assistant list?

Software recorded for this occupation includes Database software, Electronic medical record EMR software, MEDITECH software, Microsoft Access, and Microsoft Excel. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.

What other job titles cover Social and Human Service Assistant work?

O*NET records 40 titles for this occupation, including Advocate, Clinical Assistant, Social Work Associate, and Social Worker Assistant. Searching only your own job title hides most of the openings you could apply to.

What qualifications does a Social and Human Service Assistant need?

In O*NET's survey of people doing this job, 39% reported their level of education as "Bachelor's Degree". That is what current postholders reported, not a requirement any single employer sets.

Will this resume pass an ATS for a Social and Human Service Assistant role?

No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.

Social and Human Service Assistant resume example

A resume for a Social and Human Service Assistant needs to show the work itself: assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. Day to day that means work like this: assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions; develop and implement behavioral management and care plans for clients. Recruiters and applicant tracking systems both read for the tasks and tools this role actually involves, so the strongest resume names them in your own experience rather than describing the job in the abstract. Below are the tasks O*NET records for this occupation, the software and tools it uses, the titles it is advertised under, and the skills worth naming if they are genuinely yours.

Also advertised as

The same job is posted under many titles. Searching only your own job title hides most of the openings you could apply to.

Advocate
Clinical Assistant
Social Work Associate
Social Worker Assistant
Addictions Counselor Assistant
Residential Care Assistant
Social Services Aide
Social Services Assistant
Social Work Assistant
Case Aide
Case Management Assistant
Case Management Coordinator
Case Work Aide
Certified Peer Specialist
Child Advocate
Child and Youth Care Practitioner
Children's Aide
Client Advocate

O*NET records 40 titles for this occupation in total.

What this work actually involves

Tasks recorded for this occupation, in O*NET's words. If your experience covers one of these, it belongs on your resume in your own words.

Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
Develop and implement behavioral management and care plans for clients.
Keep records or prepare reports for owner or management concerning visits with clients.
Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
Submit reports and review reports or problems with superior.
Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
Provide information or refer individuals to public or private agencies or community services for assistance.
Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
Oversee day-to-day group activities of residents in institution.
Assist in locating housing for displaced individuals.
Consult with supervisor concerning programs for individual families.
Demonstrate use and care of equipment for tenant use.

19 tasks are recorded in total; these are the most central.

Example bullets for this role

Built from this occupation's own tasks. The brackets stay empty on purpose: we will not invent a number for you, and a fabricated metric is the fastest way to lose an interview you had already won.

Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions, for [who or what it served], at [what volume].
Develop and implement behavioral management and care plans for clients, for [who or what it served], at [what volume].
Keep records or prepare reports for owner or management concerning visits with clients, for [who or what it served], at [what volume].
Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures, for [who or what it served], at [what volume].

Software used in this role

Recorded for this occupation by O*NET. An applicant tracking system matches the exact product name, so write the tool the way the posting writes it.

Database software
Electronic medical record EMR software
MEDITECH software
Microsoft Access
Microsoft Excel
Microsoft Office software
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Nuance Dragon NaturallySpeaking
PointClickCare healthcare software
Web browser software
Word processing software

Tools and equipment

The physical equipment this occupation is recorded as using. Worth naming when a posting asks for it by name.

10-key calculators
Amplified telephones
Computer laser printers
Desktop computers
Hearing impaired telephones
Laptop computers
Laser facsimile machines
Multi-line telephone systems
Passenger vehicles
Personal computers
Photocopying equipment

Skills an ATS reads for

Worth naming only if they are genuinely yours. Keyword overlap is one input to a resume's score, not a verdict.

Electronic medical record EMR
Nuance Dragon NaturallySpeaking

What this job rates as most important

O*NET rates every skill for importance to this occupation. These are the highest rated, in order.

01Active Listening
02Social Perceptiveness
03Speaking
04Service Orientation
05Coordination
06Reading Comprehension
07Critical Thinking
08Monitoring
09Writing
10Persuasion

Knowledge areas

The subject knowledge this occupation draws on, rated by importance.

Customer and Personal Service
Psychology
Therapy and Counseling
English Language
Administrative
Sociology and Anthropology
Computers and Electronics
Education and Training

What qualifications people in this job have

From O*NET's survey of people doing this work. This is what postholders reported, not a requirement any single employer sets.

39%Bachelor's Degree
18%Associate's Degree
16%Some College Courses

What level this role is pitched at

O*NET places this occupation in “Considerable Preparation Needed”. Most of these occupations require a four-year bachelor's degree, but some do not.

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Common questions

What does a Social and Human Service Assistant do?: Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. Day to day that includes work like assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions and Develop and implement behavioral management and care plans for clients.
What skills should a Social and Human Service Assistant put on a resume?: O*NET rates Active Listening, Social Perceptiveness, Speaking, Service Orientation, and Coordination among the most important skills for this occupation. Name the ones that are genuinely yours and show where you used them. A resume that lists skills you do not have is weaker than one that lists fewer.
What software should a Social and Human Service Assistant list?: Software recorded for this occupation includes Database software, Electronic medical record EMR software, MEDITECH software, Microsoft Access, and Microsoft Excel. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.
What other job titles cover Social and Human Service Assistant work?: O*NET records 40 titles for this occupation, including Advocate, Clinical Assistant, Social Work Associate, and Social Worker Assistant. Searching only your own job title hides most of the openings you could apply to.
What qualifications does a Social and Human Service Assistant need?: In O*NET's survey of people doing this job, 39% reported their level of education as "Bachelor's Degree". That is what current postholders reported, not a requirement any single employer sets.
Will this resume pass an ATS for a Social and Human Service Assistant role?: No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.

Related roles

Occupations O*NET records as closest to this one, and worth looking at if this search is not moving.

What this page cannot tell you

No tool outside an employer can tell you how that employer’s ATS is configured, including ours.
This page makes no claim about pay, demand or how many people hold this job. O*NET does not publish that here and we will not estimate it.
Keyword overlap is one input to a resume’s score, not a verdict on you. A resume that names skills you do not have is worse than one that names fewer.

If this is the job you are aiming at, the guide to tailoring a resume covers how to aim one posting properly, and building and exporting a resume here is free.

Occupation data from the O*NET 29.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET is a trademark of USDOL/ETA. SpartanResume is not endorsed by USDOL/ETA.