What skills should a Medical and Health Services Manager put on a resume?

O*NET rates Critical Thinking, Speaking, Active Listening, Complex Problem Solving, and Judgment and Decision Making among the most important skills for this occupation. Name the ones that are genuinely yours and show where you used them. A resume that lists skills you do not have is weaker than one that lists fewer.

What software should a Medical and Health Services Manager list?

Software recorded for this occupation includes 3DGrid HIPAA Checkup, AcuStaf, Adobe Acrobat, Allscripts healthcare automation software, and Alteer Office. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.

What other job titles cover Medical and Health Services Manager work?

O*NET records 40 titles for this occupation, including Clinical Director, Health Information Management Director, HIM Director, and Health Information Manager. Searching only your own job title hides most of the openings you could apply to.

What qualifications does a Medical and Health Services Manager need?

In O*NET's survey of people doing this job, 46% reported their level of education as "Bachelor's Degree". That is what current postholders reported, not a requirement any single employer sets.

Will this resume pass an ATS for a Medical and Health Services Manager role?

No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.

Medical and Health Services Manager resume example

A resume for a Medical and Health Services Manager needs to show the work itself: plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations. Day to day that means work like this: direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel; develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports. Recruiters and applicant tracking systems both read for the tasks and tools this role actually involves, so the strongest resume names them in your own experience rather than describing the job in the abstract. Below are the tasks O*NET records for this occupation, the software and tools it uses, the titles it is advertised under, and the skills worth naming if they are genuinely yours.

Also advertised as

The same job is posted under many titles. Searching only your own job title hides most of the openings you could apply to.

Clinical Director
Health Information Management Director
HIM Director
Health Information Manager
HIM Manager
Nursing Director
Cancer Center Director
Healthcare System Director
Medical Records Director
Medical Records Manager
Mental Health Program Manager
Nurse Manager
Dental Lab Manager
EMS Coordinator
EMS Manager
Lab Admin Director
Lab Director
Lab Manager

O*NET records 40 titles for this occupation in total.

What this work actually involves

Tasks recorded for this occupation, in O*NET's words. If your experience covers one of these, it belongs on your resume in your own words.

Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
Direct or conduct recruitment, hiring, and training of personnel.
Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
Establish objectives and evaluative or operational criteria for units managed.
Develop and implement organizational policies and procedures for the facility or medical unit.

18 tasks are recorded in total; these are the most central.

Example bullets for this role

Built from this occupation's own tasks. The brackets stay empty on purpose: we will not invent a number for you, and a fabricated metric is the fastest way to lose an interview you had already won.

Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel, for [who or what it served], at [what volume].
Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports, for [who or what it served], at [what volume].
Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff, for [who or what it served], at [what volume].
Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting, for [who or what it served], at [what volume].

Software used in this role

Recorded for this occupation by O*NET. An applicant tracking system matches the exact product name, so write the tool the way the posting writes it.

3DGrid HIPAA Checkup
AcuStaf
Adobe Acrobat
Allscripts healthcare automation software
Alteer Office
American Medical Association CodeManager
Apache Hadoop
Apache Maven
Apache Pig
API Healthcare ActiveStaffer
ArticSoft FileAssurity
Autodesk Revit
Bed Management Suite
Blackbaud The Raiser's Edge

127 software entries are recorded in total.

Tools and equipment

The physical equipment this occupation is recorded as using. Worth naming when a posting asks for it by name.

Desktop computers
Laptop computers
Personal computers
Scanners

Skills an ATS reads for

Worth naming only if they are genuinely yours. Keyword overlap is one input to a resume's score, not a verdict.

regulatory compliance
budgeting
staff management
quality improvement
supervise employees
hire personnel
recruit personnel

What this job rates as most important

O*NET rates every skill for importance to this occupation. These are the highest rated, in order.

01Critical Thinking
02Speaking
03Active Listening
04Complex Problem Solving
05Judgment and Decision Making
06Management of Personnel Resources
07Monitoring
08Reading Comprehension
09Social Perceptiveness
10Time Management

Knowledge areas

The subject knowledge this occupation draws on, rated by importance.

Administration and Management
English Language
Customer and Personal Service
Personnel and Human Resources
Education and Training
Computers and Electronics
Administrative
Medicine and Dentistry

What qualifications people in this job have

From O*NET's survey of people doing this work. This is what postholders reported, not a requirement any single employer sets.

46%Bachelor's Degree
21%Master's Degree
11%Associate's Degree

What level this role is pitched at

O*NET places this occupation in “Considerable Preparation Needed”. Most of these occupations require a four-year bachelor's degree, but some do not.

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Common questions

What does a Medical and Health Services Manager do?: Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations. Day to day that includes work like direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel and Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
What skills should a Medical and Health Services Manager put on a resume?: O*NET rates Critical Thinking, Speaking, Active Listening, Complex Problem Solving, and Judgment and Decision Making among the most important skills for this occupation. Name the ones that are genuinely yours and show where you used them. A resume that lists skills you do not have is weaker than one that lists fewer.
What software should a Medical and Health Services Manager list?: Software recorded for this occupation includes 3DGrid HIPAA Checkup, AcuStaf, Adobe Acrobat, Allscripts healthcare automation software, and Alteer Office. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.
What other job titles cover Medical and Health Services Manager work?: O*NET records 40 titles for this occupation, including Clinical Director, Health Information Management Director, HIM Director, and Health Information Manager. Searching only your own job title hides most of the openings you could apply to.
What qualifications does a Medical and Health Services Manager need?: In O*NET's survey of people doing this job, 46% reported their level of education as "Bachelor's Degree". That is what current postholders reported, not a requirement any single employer sets.
Will this resume pass an ATS for a Medical and Health Services Manager role?: No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.

Related roles

Occupations O*NET records as closest to this one, and worth looking at if this search is not moving.

What this page cannot tell you

No tool outside an employer can tell you how that employer’s ATS is configured, including ours.
This page makes no claim about pay, demand or how many people hold this job. O*NET does not publish that here and we will not estimate it.
Keyword overlap is one input to a resume’s score, not a verdict on you. A resume that names skills you do not have is worse than one that names fewer.

If this is the job you are aiming at, the guide to tailoring a resume covers how to aim one posting properly, and building and exporting a resume here is free.

Occupation data from the O*NET 29.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET is a trademark of USDOL/ETA. SpartanResume is not endorsed by USDOL/ETA.