What skills should a Computer Network Support Specialist put on a resume?

O*NET rates Critical Thinking, Active Listening, Judgment and Decision Making, Reading Comprehension, and Active Learning among the most important skills for this occupation. Name the ones that are genuinely yours and show where you used them. A resume that lists skills you do not have is weaker than one that lists fewer.

What software should a Computer Network Support Specialist list?

Software recorded for this occupation includes Adobe Acrobat, Anti-spyware software, Antivirus software, Apache Tomcat, and Apple macOS. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.

What other job titles cover Computer Network Support Specialist work?

O*NET records 40 titles for this occupation, including Network Specialist, Network Technical Analyst, Network Technician, and Systems Specialist. Searching only your own job title hides most of the openings you could apply to.

What qualifications does a Computer Network Support Specialist need?

In O*NET's survey of people doing this job, 47% reported their level of education as "Bachelor's Degree". That is what current postholders reported, not a requirement any single employer sets.

Will this resume pass an ATS for a Computer Network Support Specialist role?

No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.

Computer Network Support Specialist resume example

A resume for a Computer Network Support Specialist needs to show the work itself: analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Day to day that means work like this: back up network data; configure security settings or access permissions for groups or individuals. Recruiters and applicant tracking systems both read for the tasks and tools this role actually involves, so the strongest resume names them in your own experience rather than describing the job in the abstract. Below are the tasks O*NET records for this occupation, the software and tools it uses, the titles it is advertised under, and the skills worth naming if they are genuinely yours.

Also advertised as

The same job is posted under many titles. Searching only your own job title hides most of the openings you could apply to.

Network Specialist
Network Technical Analyst
Network Technician
Systems Specialist
Computer Network Specialist
IT Consultant
Information Technology Consultant
Network Support Specialist
Personal Computer Network Analyst
IT Network Specialist
IT Operations Analyst
LAN Support Specialist
VoIP Technician
WAN Support Specialist
Cloud Engineer
Cloud Support Specialist
Computer Network Analyst
Computer Networker

O*NET records 40 titles for this occupation in total.

What this work actually involves

Tasks recorded for this occupation, in O*NET's words. If your experience covers one of these, it belongs on your resume in your own words.

Back up network data.
Configure security settings or access permissions for groups or individuals.
Analyze and report computer network security breaches or attempted breaches.
Identify the causes of networking problems, using diagnostic testing software and equipment.
Document network support activities.
Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
Install network software, including security or firewall software.
Troubleshoot network or connectivity problems for users or user groups.
Provide telephone support related to networking or connectivity issues.
Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
Analyze network data to determine network usage, disk space availability, or server function.
Perform routine maintenance or standard repairs to networking components or equipment.

26 tasks are recorded in total; these are the most central.

Example bullets for this role

Built from this occupation's own tasks. The brackets stay empty on purpose: we will not invent a number for you, and a fabricated metric is the fastest way to lose an interview you had already won.

Back up network data, for [who or what it served], at [what volume].
Configure security settings or access permissions for groups or individuals, for [who or what it served], at [what volume].
Analyze and report computer network security breaches or attempted breaches, for [who or what it served], at [what volume].
Identify the causes of networking problems, using diagnostic testing software and equipment, for [who or what it served], at [what volume].

Software used in this role

Recorded for this occupation by O*NET. An applicant tracking system matches the exact product name, so write the tool the way the posting writes it.

Adobe Acrobat
Anti-spyware software
Antivirus software
Apache Tomcat
Apple macOS
Application management software
Arping
Automated installation software
B&W Port Scanner
Bash
Bentley Systems ProjectWise
BitWizard B.V. mtr
BlackBerry Enterprise Server
BMC Software Control-M

144 software entries are recorded in total.

Tools and equipment

The physical equipment this occupation is recorded as using. Worth naming when a posting asks for it by name.

Asynchronous transfer mode ATM analyzers
Cable testers
Caching engines
Cisco Systems Cisco Application Visibility and Management AVM Traffic Collector
Communications analyzers
Continuity testers
Copy machines
Fabric analyzers
Fibre channel protocol analyzers
Laptop computers
Laser facsimile machines
Load balancers

Skills an ATS reads for

Worth naming only if they are genuinely yours. Keyword overlap is one input to a resume's score, not a verdict.

Border Gateway Protocol BGP
Firewall
Microsoft Active Directory
Microsoft Windows Server
ServiceNow
Apache Tomcat
Bash
Linux
Microsoft Azure
Microsoft Dynamics

What this job rates as most important

O*NET rates every skill for importance to this occupation. These are the highest rated, in order.

01Critical Thinking
02Active Listening
03Judgment and Decision Making
04Reading Comprehension
05Active Learning
06Complex Problem Solving
07Monitoring
08Speaking
09Systems Analysis
10Troubleshooting

Knowledge areas

The subject knowledge this occupation draws on, rated by importance.

Computers and Electronics
Telecommunications
Customer and Personal Service
Engineering and Technology
English Language
Administration and Management

What qualifications people in this job have

From O*NET's survey of people doing this work. This is what postholders reported, not a requirement any single employer sets.

47%Bachelor's Degree
22%Associate's Degree
14%Some College Courses

What level this role is pitched at

O*NET places this occupation in “Considerable Preparation Needed”. Most of these occupations require a four-year bachelor's degree, but some do not.

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Common questions

What does a Computer Network Support Specialist do?: Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Day to day that includes work like back up network data and Configure security settings or access permissions for groups or individuals.
What skills should a Computer Network Support Specialist put on a resume?: O*NET rates Critical Thinking, Active Listening, Judgment and Decision Making, Reading Comprehension, and Active Learning among the most important skills for this occupation. Name the ones that are genuinely yours and show where you used them. A resume that lists skills you do not have is weaker than one that lists fewer.
What software should a Computer Network Support Specialist list?: Software recorded for this occupation includes Adobe Acrobat, Anti-spyware software, Antivirus software, Apache Tomcat, and Apple macOS. Applicant tracking systems match on the exact product name, so write the tool as the posting writes it rather than describing it in general terms.
What other job titles cover Computer Network Support Specialist work?: O*NET records 40 titles for this occupation, including Network Specialist, Network Technical Analyst, Network Technician, and Systems Specialist. Searching only your own job title hides most of the openings you could apply to.
What qualifications does a Computer Network Support Specialist need?: In O*NET's survey of people doing this job, 47% reported their level of education as "Bachelor's Degree". That is what current postholders reported, not a requirement any single employer sets.
Will this resume pass an ATS for a Computer Network Support Specialist role?: No tool outside an employer can tell you how that employer's system is configured, including ours. What you can control is that the resume parses cleanly, names the work in the words the posting uses, and does not claim anything you cannot back up.

Related roles

Occupations O*NET records as closest to this one, and worth looking at if this search is not moving.

What this page cannot tell you

No tool outside an employer can tell you how that employer’s ATS is configured, including ours.
This page makes no claim about pay, demand or how many people hold this job. O*NET does not publish that here and we will not estimate it.
Keyword overlap is one input to a resume’s score, not a verdict on you. A resume that names skills you do not have is worse than one that names fewer.

If this is the job you are aiming at, the guide to tailoring a resume covers how to aim one posting properly, and building and exporting a resume here is free.

Occupation data from the O*NET 29.1 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under CC BY 4.0. O*NET is a trademark of USDOL/ETA. SpartanResume is not endorsed by USDOL/ETA.